Cookie Policy
Last updated: 2 July 2026
1. Introduction
This Cookie Policy explains how the website POOQ uses cookies and similar technologies to collect and store information when you visit it. We are committed to protecting your privacy and to being transparent about our use of cookies.
2. What are cookies
Cookies are small text files that are stored on your computer or mobile device when you visit a website. In this way, the website remembers your actions and preferences (e.g. login, language, cart contents) for a period of time, so you do not have to re-enter them each time you visit the site or navigate between its pages.
3. Why we use cookies
We use cookies primarily to ensure the proper functioning of the website (e.g. maintaining your shopping cart) and to improve the browsing experience. When you choose to accept them, they also help us provide personalised services, analyse traffic and optimise our features.
4. Legal framework
The use of cookies is governed by Article 4(5) of Law 3471/2006 and the General Data Protection Regulation (EU 2016/679 – GDPR). Strictly necessary cookies (functionality, security, cart) do not require consent. All other categories are activated only after your explicit consent.
5. Categories of cookies we use
| Category | Purpose | Consent required? |
|---|---|---|
| Strictly necessary | Login, shopping cart, security | No |
| Functional | User preferences, storing cookie consent | No |
| Statistics | Traffic measurement (Google Analytics 4) | Yes |
| Advertising | Ad targeting (Meta Pixel, Google Ads) and effectiveness measurement | Yes |
6. Indicative cookie table
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| cc_cookie | pooq.gr | Stores your cookie consent preferences | 6 months |
| _medusa_cart_id | pooq.gr | Links the shopping cart to the visitor | Session |
| _medusa_jwt | pooq.gr | Keeps the customer logged in | 7 days |
| _ga | Google Analytics | Identifies a unique visitor | 2 years |
| _ga_<ID> | Google Analytics | Maintains session state | 2 years |
| _fbp | Meta (Facebook) | Identifies the browser for the Meta Pixel | 3 months |
| _fbc | Meta (Facebook) | Stores the Facebook click ID for attribution | 2 years |
| _gcl_au | Google Ads | Conversion linking for Google Ads | 3 months |
| ph_* | PostHog | Behaviour analysis (anonymous distinct ID) | 1 year |
The table above is indicative and is updated periodically. Using the preferences management button, you can view and change your consent by category at any time.
7. Managing preferences
You can reopen the cookie preferences centre and change your consent using the button below:
Alternatively, you can manage or delete cookies from your browser settings. More information at aboutcookies.org.
8. Third-party cookies
Some cookies are placed by third-party providers (Google Analytics, Google Ads, Meta, PostHog). These providers may process data in countries outside the European Economic Area, under the safeguards described in the Privacy Policy.
9. Changes to the policy
We reserve the right to amend this policy. The date of last update is shown at the top of the page.
10. Contact
For any question regarding the use of cookies: pooqshops@gmail.com.